• Funding 8
  • Open Account 7
  • Platform 6
  • Support 3
  • Trading 8
How can I cancel a withdrawal?

If you want to cancel a withdrawal request, even while it’s being processed, you can do so to return the money to your trading account. This option is especially useful when you want to continue trading and don’t have any funds in your account. To cancel your withdrawal, simply contact us by phone or email.

How can I withdraw money from my account?

You can withdraw money from your account using the same method you used for depositing money, either through a credit card or a wire transfer.

How do I make a deposit?

We provide several payment methods for making deposits, including Credit Card, Wire Transfer, and various e-payment options. To make a deposit, follow these steps:
Login to your account by visiting our website.
Go to the ‘Deposit’ section.
Choose your preferred payment method. Enter the desired deposit amount and provide the payment method details in the respective fields.
Click on ‘Deposit’ to complete the process.

Is there are a minimum withdrawal amount?

Yes, the minimum withdrawal amount is $100.

What is a SWIFT code?

A SWIFT code is a unique identification code assigned to a specific bank, which is used for transferring money between banks. Your bank can provide you with the SWIFT code.
If the SWIFT code consists of only eight digits, you need to insert XXX at the end.

What is the maximum deposit amount?

The maximum deposit amount depends on the deposit method:
1. Credit card ā€“ Amount varies.
2. Wire transfer ā€“ Unlimited.
3. E-wallets ā€“ Amount varies.

What is the minimum deposit amount?

The minimum deposit amount is 250 USD/GBP/EUR.

Which payment methods are accepted?

We accept various payment methods on our platform, including credit cards (Mastercard, Visa), E-Wallet (APM, EFT), and Wire Transfer.

Are payouts subject to taxes?

Traders are responsible for their own tax liability. For more details, please refer to our general terms.

Do I have to deposit money for registration?

No, a deposit is not required for registration or opening an account.
However, you will need to deposit money to start trading.

How can I register?

You can register with us in three simple steps:
1. Click on “Open an account” on the home page.
2. Fill in the mandatory details.
3. Submit the form
4. Start trading.
Welcome to UptrendCenter!

How secure is our trading platform?

We prioritize your security and employ various measures to ensure it. Our trading platform utilizes SSL (Secure Sockets Layer), an internationally accepted security system that encrypts all credit card payments made over the web. If your browser does not support this system, you will receive an instant notification.

If Iā€™m having problems registering, what do I do?

Our dedicated team is ready to assist you.
You can contact us via email, phone, or by clicking on the Live Chat button.

What currency can I use for trading?

You can open an account in USD, EUR, or GBP.
Please note that once you have registered, you cannot change your currency.

What is the registration fee?

There is no registration fee.

Do I need to install software?

Our trading platform, UptrendCenter, is web-based. You can access it and trade on any device with an internet connection without the need to install any software.

What do the colors of the rates on the trading platform mean?

On the trading platform, green indicates a price increase, while red indicates a price decrease.

What is an underlying asset?

An underlying asset refers to a commodity, index, stock, currency pair, or any other financial asset that serves as the basis for creating an option.

What is the time shown on this site?

The time displayed on our site is set to GMT +0 and synchronized with the market time.

Where can I view my trading history?

You can view your trading history, including deposits, withdrawals, and portfolio activity, in the Account section. Simply login to your account and select the desired information.

Where can I view the precise trading hours of each asset?

The Asset Index page provides a detailed list of all available assets, including their descriptions, expiry times, symbols, and trading hours.

How can I contact you?

Our support team is available to assist you. You can contact us via email or find the phone number on our Contact Us page.

How can I update my personal details?

You can update your personal details by accessing your account settings or by contacting us via email.

What should I do if I have forgotten my password?

If you have forgotten your password, click on “Forgot password?” and a new password will be issued and sent to your email.

How are rates determined?

Rates are quoted prices of underlying assets and are based on live feeds. Please note that the rates offered may not always reflect exact market prices and can vary slightly.

How can I make a trade?

After logging into the platform, you can place a trade in three simple steps:
1. Select the desired asset.
2. Choose whether to BUY or SELL.
3. Determine the investment amount.

What is a rollover?

Rollover refers to the period when one trading day switches to the next, usually at 5pm EST. It can also denote the interest credited or debited to positions that remain open during this time.

What is the expiration rate?

The expiration rate is the price of an asset at the time you close your trade. If the SELL price of your asset at the close is higher than the BUY price minus the spread at the beginning of the order, your trade will be profitable.

What is the expiration time?

The expiration time can refer to either the time when a trader closes an order or the time when a specific asset’s contract ends, particularly for commodities with specific open and close periods.

What return will I receive in case of successful investment?

CFD returns are determined based on the size of your order and the difference between the asset’s price when the order is opened and when it is closed. To calculate your profit, subtract the BUY price from the SELL price and multiply the result by the number of lots purchased.

Why am I unable to make a trade?

If you are unable to place a trade, please ensure that you have sufficient funds in your account and that the asset you wish to trade is currently available for active trading.

Why do the rates continue to change before I make a decision?

CFD trading is a dynamic market, and prices constantly fluctuate. Our platform updates with the latest prices from our data feed to provide you with accurate information.

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